Privacy

LG Electronics and Element AI are committed to protecting your privacy on the Internet.

We believe that it is important for you to know what we do with your personal information. When it comes to consumer data collected electronically, LG Electronics and Element AI will provide notice, choice, access and security in ways described below.

You can visit this Web site without telling us who you are or revealing any information about yourself. LG Electronics and Element AI will not collect any personal data about you (e.g., name, country, e-mail address) unless you voluntarily choose to provide us with it.

Our web servers collect domain names and not the e-mail addresses. This information may be aggregated on a “no names” basis just to measure the number of visits, average time spent on the site, or pages viewed.

Our web servers also seek (as many Web sites do) to place a “cookie” (a small data file) on your computer’s hard drive or mobile’s device storage which allows the server to recognize the computer or the mobile when it visits again. This helps track statistical information about navigation through our site. This cookie is not used to obtain your name or any personal data, and the information that is tracked is used only for internal purposes, such as to improve site navigation. LG Electronics and Element AI use these data to measure the usage of and improve the content of our sites.

Domain name information that we collect is only used to measure the number of visits, average time spent on the site, pages viewed, etc. We use this information to measure the use of our site and to improve the content of our site. We will not provide your personal data to third parties, but only if necessary, to fulfill your request or for related purposes. The collected information will be discarded if the related purpose is completed. If you choose not to have your personal data used, we will respect your choice.

In an effort to make your visit both efficient and safe, all transfers of personal information via this site meet LG Electronics and Element AI’s rigorous Internet security standards.

Occasionally, our site may contain electronic links to other sites. In case you choose to go to those sites, their own privacy policy and privacy preferences will apply.

Privacy Policy

Last Updated: Dec 21st 2020

Your privacy is important to AIX Exchange. This Privacy Policy explains how AIX collects, uses, discloses and retains personal information, including personal information collected by AIX through its website, mobile app and telephone calls and when providing products or services.

1. Your Consent

By providing AIX with your personal information, you consent to the collection, use, disclosure and retention of that information by AIX in accordance with this Privacy Policy and as otherwise permitted by applicable law. You may withdraw your consent at any time, subject to legal or contractual restrictions and on reasonable notice to AIX, but then you might not be able to proceed with your intended interactions or transactions with AIX or otherwise receive the full benefit of AIX’s products and services.

2. Personal Information

In this Privacy Policy, “personal information” means information about an identifiable individual (e.g. an individual’s name, postal address, telephone number and email address) but does not include (to the extent permitted by law) information that is publicly available in a telephone directory or that is business contact information that enables an individual to be contacted at a place of business.

3. Information That AIX Collects

  • Information You Provide

    You may be asked to voluntarily give your personal information to AIX when you interact with AIX, including when you apply for an account, subscribe to a newsletter, request information or use a product or service (including the mobile app) provided by AIX. In those circumstances, you can choose not to provide certain requested personal information, but then you might not be able to proceed with your intended interaction or transaction with AIX or otherwise receive the full benefit of the desired product or service.

    If you give AIX the personal information of another individual in connection with your use of AIX’s products or services, then you are solely responsible for complying with all applicable laws, including obtaining the individual’s valid consent, regarding your collection and disclosure of the personal information to AIX and to AIX’s use, disclosure and retention of the personal information.

  • Automated Collection

    AIX may automatically collect certain information regarding your use of AIX’s website or mobile app, such as the dates and times that you use the website or mobile app, the browsers, operating systems, software and devices that you use to use the website or mobile app and details of your use of the website or mobile app.

    If you install AIX’s mobile app on your mobile device, then the settings of the device may permit the automatic transmission to AIX of diagnostic information and other information (including location data, discussed in section 3.(c)) regarding your mobile device and your use of the mobile app.

    AIX’s websites, mobile app, email messages and advertisements may use technologies(e.g. cookies, web beacons, tokens, pixels or tags) to collect information that assists AIX to improve AIX’s products, services, customer communications and advertising and to prevent fraud. AIX may use information collected through technological means to recognize you as a user of AIX’s mobile app, to facilitate and improve your use of AIX’s mobile app, to confirm that messages have been delivered to and opened by you and to provide you with targeted advertisements.
    You may choose to decline or disable cookies if your web browser or device permits, but doing so may affect your ability to access or use certain features of the website or mobile app.

    Some of the information automatically collected by technological means is non-personal information (because the information does not identify you), and AIX will deal with that non-personal information as explained below in this Privacy Policy unless applicable law requires otherwise.

  • Location Data

    AIX’s mobile app installed on a mobile device may be configured to automatically collect precise location data, including the real-time geographic location of the mobile device, using various available technologies (including GPS, Bluetooth, Wi-Fi access points and cell tower locations), and transmit that data (either in real time or later when the device has required connectivity) to AIX for use and disclosure as set out in this Privacy Policy.

    If you do not want a AIX mobile app to access your device’s location data, then you might be able to use your devices settings to disable the transmission of location data but doing so might be a breach of the applicable terms of service or other agreements with AIX and you might not be able to proceed with your intended interactions with AIX or otherwise receive the full benefit of AIX’s products and services.

    If the location data includes personal information, then AIX will treat the location data as personal information in accordance with this Privacy Policy. If the location data does not include personal information or is depersonalized by AIX, then AIX will treat the location data as non-personal information in accordance with this Privacy Policy.

  • Information Regarding Referred Transactions

    If AIX refers you to an independent business (e.g. a tax advisor or insurance provider) for a proposed product or service (e.g. tax advisory services or insurance), then AIX may collect information from that independent business regarding the transaction.

4. How AIX Uses Personal Information

  • General

    AIX uses your personal information collected by AIX for purposes relating to or arising from your relationship and transactions with AIX and as otherwise set out in this Privacy Policy or permitted by applicable law, including

    • to administer your relationship with AIX, including to create and manage a confidential profile about you and your contract(s) with us,and to contact and correspond with you regarding those matters
    • to provide products and services to you
    • to facilitate your interactions and transactions with AIX, including to process your applications, requests, orders and transactions and send notifications to you
    • to process and respond to your inquiries, requests and other communications
    • to provide you with information (including by email and other electronic messages) regarding AIX and its products and services and related products and services offered by other businesses, to the extent permitted by applicable law
    • to administer and facilitate your participation in contests and promotions related to AIX
    • to improve AIX’s products and services and to develop new products and services
    • to protect and enforce AIX’s legal rights, interests and remedies and to protect the businesses, operations and customers of AIX or other persons; and
    • to enable and assist AIX to collect, use, disclose and retain your personal information in accordance with this Privacy Policy

    AIX may combine your personal information collected by AIX through various sources (including information collected through its mobile app).

  • AIX

    AIX may develop, maintain and share a confidential profile for you for to provide information, products and services to you, to facilitate your dealings with AIX and as otherwise set out in this Privacy Policy.

  • Information Regarding Referred Transactions

    If AIX refers you to an independent business (e.g. a tax advisor or insurance provider) for a proposed product or service (e.g. tax advisory services or insurance), then AIX may collect information from that independent business regarding the transaction to administer your relationship with AIX, including to create and manage a confidential profile about you, and to provide products and services to you, as set out in this Privacy Policy.

5. How AIX Discloses Personal Information

  • General

    AIX discloses your personal information for purposes relating to or arising from your relationship and transactions with AIX and as otherwise set out in this Privacy Policy or permitted by applicable law.

  • Specific Consents

    AIX may disclose your personal information in accordance with express or implied consents that you give during your interactions and transactions with AIX.

  • Referred Transactions

    If AIX refers you to an independent business (e.g. a tax advisor or insurance provider) for a proposed product or service (e.g. tax advisory services or insurance), then AIX may disclosure your personal information to the independent business to facilitate the proposed transaction, and in those circumstances AIX has no control over, or responsibility or liability for, the use, disclosure or retention of your personal information by the independent business, and the use, disclosure and retention of the disclosed information by the independent business is not subject to this Privacy Policy.

  • Suppliers and Service Providers

    AIX may disclose your personal information to AIX’s suppliers and service providers (including mobile app developers) to assist AIX in the provision of information, products and services to you, to provide services to AIX, to assist AIX to use your personal information as set out in this Privacy Policy and as otherwise permitted by applicable law.

  • Law Enforcement/Legal Disclosures

    AIX may disclose your personal information as required or authorized by applicable law, including to comply with a subpoena, warrant or court or arbitral order or litigation disclosure obligation. AIX may disclose your personal information to law enforcement agencies or other independent organizations if AIX reasonably believes the disclosure is necessary or appropriate in connection with national security, law enforcement or other issues of public importance, or if AIX reasonably believes the disclosure is necessary or appropriate to protect and enforce the AIX’s legal rights, interests and remedies or to protect the rights, interests,business, operationsor customers of AIX or other persons (including to detect and prevent fraud and other illegal activities, enforce any of the terms of use, terms of service or other agreements that govern access to or use of any of the AIX’s products or services). AIX has no control over, or responsibility or liability for, the use, disclosure or retention of your personal information by the agencies, independent organizations or other persons to whom AIX discloses the information in the foregoing circumstances, and the use, disclosure and retention of the disclosed information by those agencies, independent organizations or other persons is not subject to this Privacy Policy.

  • Business Transactions

    AIX may disclose your personal information in connection with a proposed or actual business transaction in which AIX is involved (e.g.a corporate amalgamation, reorganization, merger or acquisition, or the sale or transfer of some or all of AIX’s business or assets), but AIX will require the information recipient to agree to protect the privacy of your personal information in a manner that is consistent with this Privacy Policy and applicable law.

6. Location of Personal Information

AIX and its service providers may process, store and use your personal information at facilities in various countries, including Canada, the United States of America and one or more countries in Europe or Asia. The personal information protection laws of those other countries might be different from the laws of the jurisdiction in which you reside, and might permit courts, government, law enforcement agencies, regulatory agencies and security authorities to access your personal information without notice. By providing your personal information to AIX, you consent to the transfer of the personal information to facilities located in other countries and the processing and storage of the personal information at those facilities.

7. Retention of Personal Information

AIX retains your personal information for the period reasonably necessary for the purposes set out or referenced in this Privacy Policy and to comply with AIX’s legal obligations or enforce or protect AIX’s legal rights, or a longer period required or permitted by applicable law. AIX will delete or dispose of your personal information, or depersonalize the information, when AIX is no longer reasonably required to retain the personal information for the purposes set out or referenced in this Privacy Policy.

8. Protection of Personal Information

AIX uses reasonable safeguards – including administrative, physical and technical security and safeguarding measures– appropriate to the sensitivity of the personal information in AIX’s possession or under AIX’s control to help protect the information from unauthorized access, collection, use, disclosure, deletion or similar risks. Nevertheless, security risks cannot be eliminated and AIX cannot guarantee that your personal information will not be accessed, used, disclosed or deleted in ways not otherwise described in this Privacy Policy.

9. Accuracy and Access to Personal Information

AIX will rely on you to ensure that the personal information that you provide to AIX is as accurate, complete and up to date as necessary for the purposes for which AIX uses the personal information. You will promptly notify AIX of any changes to the personal information that you provide to AIX using the procedures made available for that purpose by AIX or by contacting AIX’s Privacy Officer by email to aixexchange@lge.com.

You may reasonably request access to your personal information collected by AIX and information about AIX’s use, disclosure and retention of that personal information by submitting a written request to AIX’s Privacy Officer using the contact information noted above and at the end of this Privacy Policy. Subject to applicable exceptions and limitations prescribed by applicable law, you will be given reasonable access to your personal information and you will be entitled to verify the accuracy and completeness of your personal information and to have the information revised as appropriate. You may be required to pay a reasonable fee for access to your personal information. AIX may decline to process a request that is unreasonably repetitive, frivolous, vexatious or impracticable, that infringes or jeopardizes the privacy of other persons, or for other reasons permitted by applicable law.

10. Non-Personal Information

AIX creates and collects non-personal information (information that is not about an identifiable individual), including personal information that has been aggregated or otherwise depersonalized so that the information no longer relates to an identifiable individual. AIX may use, disclose, transfer and retain non-personal information for any purpose and in any manner whatsoever.If non-personal information is combined with personal information, then AIX will treat the combined non-personal information as personal information for the purposes of this Privacy Policy for as long as the non-personal information is combined with personal information.

11. Other Websites and Businesses

AIX’s website and correspondence (including emails, messages and social media posts) may include advertisements for products and services offered by independent businesses or links to websites operated by independent businesses. AIX has no responsibility or liability for, or control over, those other websites, online services or businesses, their products or services, or their collection, use, disclosure or retention of your personal information. This Privacy Policy does not apply to the collection, use, disclosure and retention of your personal information by those websites, online services and independent businesses. If you have questions about how those websites, online services or independent businesses collect, use, disclose or retain personal information, please contact the owner or operator of the website, service or business.

12. Other Matters

  • App Store Operators:

    If you wish to obtain a copy of AIX’s mobile app from an online app store operated by an unaffiliated third party (such as Apple and Google), then you will be required to disclose your personal information to the app store operator in order to download a copy of the mobile app. AIX has no control over, or responsibility or liability for, the collection, use, disclosure,retention and deletion of your personal information by any app store operator. Each app store operator’s use, disclosure, retention and deletion of your personal information are governed by the app store operator’s own privacy policy (not this Privacy Policy).

  • Disclaimers, Liability Exclusions/Limitations and Disputes:

    The agreements (including any application formor terms of service or use) that you accept when you apply, register for, order or use AIX’s products or services contain important provisions, including provisions disclaiming, limiting or excluding the liability of AIX and other persons (including service providers) and provisions determining the applicable law and jurisdiction for the resolution of disputes. To the extent permitted by applicable law, each of those provisions applies to any dispute that may arise in relation to this Privacy Policy or AIX’s collection, use, disclosure and retention of your personal information, and are of the same force and effect as if they were reproduced directly in this Privacy Policy. Nothing in this Privacy Policy amends any of those other agreements.

  • Changes to this Policy:

    AIX may change this Privacy Policy as it applies to AIX from time to time by posting a new version of this Privacy Policy on AIX’s website. AIX’s collection, use, disclosure and retention of your personal information will be governed by the version of this Privacy Policy in effect at that time. Your continued dealings with AIX after any change to this Privacy Policy will signify your consent to the collection, use, disclosure and retention of your personal information as set out in the changed Privacy Policy. Accordingly, you should check the “Last Updated” date of this Privacy Policy (at the top of this Privacy Policy) and review any changes since the last version.

  • English Language:

    You and AIX have each expressly requested and required that this Privacy Policy and all other related documents be drawn up in the English language. Les parties conviennent etexigent expressement quecette Politiquede Confidentialité ettousles documents quis’y rapportent soient rédigés en anglais.

  • Contacting AIX’s Chief Privacy Officer:

    If you have any comments or questions about this Privacy Policy or how AIX deals with your personal information, please contact AIX’s Privacy Officer by email to aixexchange@lge.com.

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This report is sponsored by LG Electronics and Element AI and produced by the BriteBirch Collective.

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